Nextour Privacy Policy
Effective Date: [2025-05-01]
Last Updated: [2025-05-01]
This Privacy Policy describes how TripX AI LLC, a Washington USA Limited Liability Company ("TripX AI," "we," "us," "our"), collects, uses, and shares information about you through our Nextour mobile application (the "App"), our websites www.nextour.ai and www.nextourai.com (the "Sites"), and related services (collectively, the "Services").
BY USING THE SERVICES, YOU AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SERVICES.
1. Information We Collect
We collect information necessary to provide and improve our Services. This includes:
- Information You Provide:
- Account Information: Identifiers (like name, email) and credentials used for registration and login, potentially via methods offered through our authentication service (which may utilize providers like Google, Facebook, or Apple).
- Profile Information: Optional details you provide (like home city, language) used for service personalization.
- User Content: Content you submit or create, including photos, associated precise location data, text queries, voice recordings from voice inputs, and communications with us (e.g., feedback).
- Information Collected Automatically:
- Usage and Technical Data: Information about your device, operating system, network, IP address, general interaction patterns with our Services (features used, activity logs), and timestamps.
- Location Information: Precise GPS data when using relevant features, and approximate location derived from other data. We may use geo-location services to interpret coordinates.
- Information Generated by the Service:
- Content produced by the Services in response to your inputs, such as AI-generated narrations and answers.
2. How We Use Your Information
Your information is used for purposes including:
- Operating the Services: Authenticating users, managing accounts, processing User Content to generate AI responses, delivering features, and personalizing based on profile/location context.
- Improving and Developing Services: Analyzing usage, troubleshooting, research, developing new features, and enhancing existing ones. This includes using User Content and Service-generated content on an anonymized or aggregated basis to improve our services, algorithms, and machine learning models.
- Communicating With You: Sending necessary service communications, updates, alerts, push notifications (if enabled), and responding to inquiries.
- Safety, Security, and Compliance: Protecting rights and safety, detecting/preventing fraud or abuse, enforcing terms, and meeting legal obligations.
- Sharing Content (Potential Future Feature): Displaying appropriately anonymized and filtered User Content (like photos with personal information automatically blurred) to other users for illustrative purposes, based on the license granted in Section 5.
3. Permissions We Request
The App requests certain device permissions for functionality:
- Location (Precise GPS): For location-dependent features.
- Camera: To capture photos for core features.
- Microphone: To enable voice input.
- Storage/Files: Limited access may be needed for essential functions like temporary photo storage or content caching.
- Push Notifications: To send relevant service communications.
You can typically manage permissions via device settings, but disabling necessary ones may limit functionality.
4. How We Share Your Information
We do not sell your personal information. Information may be shared as follows:
- With Service Providers: We use third-party service providers to perform functions on our behalf. These fall into categories such as:
- Cloud Hosting, Backend Infrastructure & Authentication Providers (e.g., Google Cloud Platform, Firebase, AWS)
- AI Processing Providers (e.g., Google Gemini API)
- Geo-location Service Providers (e.g., Google Maps Platform APIs)
- Image Processing Providers (for potential anonymization tasks)
- Analytics Providers
These providers access information only as needed to perform services for us under appropriate confidentiality and security obligations.
- For Legal Reasons: If required by law, legal process, or to protect rights, safety, or investigate wrongdoing.
- Business Transfers: In connection with a corporate transaction (merger, acquisition, asset sale, etc.), information may be transferred, subject to notice if policies change materially.
- Anonymized/Aggregated Data: We may share data that cannot reasonably identify you for various purposes.
- With Your Consent: For other purposes disclosed to you when you provide consent.
5. User Content License
To operate and improve the Services, you grant TripX AI LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, process, adapt, modify, distribute, create derivative works from, and otherwise exploit your User Content for: operating, providing, maintaining, improving, and developing our Services and related technologies (including through analysis and training on an anonymized/aggregated basis), and potentially displaying anonymized/filtered content illustratively. This license survives account termination for anonymized/aggregated data use.
6. Data Security
We implement reasonable security measures. However, no system is infallible, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights such as accessing, correcting, or deleting your personal information. Account deletion can typically be initiated via App settings, which will remove or anonymize your identifiable profile information, subject to our need to retain certain data for legal or operational purposes (including the rights under Section 5 for anonymized data). Contact info@nextourai.com for requests regarding your rights. We will respond according to applicable law after verifying your identity.
8. Data Retention
We retain personal information as long as necessary for the purposes described, or as required/permitted by law. Anonymized/aggregated data may be retained indefinitely for improvement purposes.
9. International Data Transfers
Our Services operate primarily in the U.S. Your information will be transferred to and processed in the U.S. By using the Services, you consent to this transfer. We use appropriate safeguards for international transfers where legally required.
10. Children's Privacy
The Services are intended for users 18 years or older. We use an age gate and do not knowingly collect information from minors under 18. Contact us if you believe we have inadvertently collected such information.
11. Third-Party Services & AI Provider Data Use
The Services utilize third-party services. Their terms and policies may apply. Note Regarding AI Processing: Inputs sent to AI processing providers (e.g., Google Gemini API) are subject to their terms. While providers like Google state they don't claim ownership of output, their general terms often indicate they use input/output data to improve their own services/ML, potentially including anonymized human review. Review the specific AI provider's policies. Avoid submitting highly sensitive information via AI features.
12. Changes to This Privacy Policy
We may update this policy. The "Last Updated" date reflects the latest version. Changes will be posted on our Sites/App. Continued use signifies acceptance.
13. Contact Us
TripX AI LLC
Email: info@nextourai.com
Websites: www.nextour.ai / www.nextourai.com